Shay is the GM of Customer Strategy at Collective Campus. He has launched several startups and helped drive customer experience and innovation across large organisations in industries including retail, utilities, financial services and legal services.In addition, he has coached teams on Design Thinking at companies such as Electrolux, BNP Paribas, ASIC, Maddocks, Pinsent Masons, Clifford Chance, and Tabcorp.
You can check out his insights on Design Thinking here:
- Does Design Thinking Actually Work
- Design Thinking Process Made Easy
- 6 Resources To Help You Learn Design Thinking
- Why Design Thinking Is Failing At Your Company