Many businesses make the mistake of neglecting employee training. Small businesses think that with so few staff, they’ll just pick things up, and train on a more informal basis. They worry about wasting time on training when they’ve got so much to do. Larger businesses often fail to appreciate the importance of training - people high up in the company often have little experience of life on the shop floor and can fail to understand what training should be provided, and how much of a difference it could make to the safety and the day-to-day running of the business.
The truth is, no matter how large or small your business, whether you employ three people or three thousand people, effective training is tremendously important. Here’s a look at why.
Most companies offer training to new starters, but far too many leave it there. Unfortunately, however, this is rarely enough. Processes change over time, our businesses grow and evolve, and the skills that our employees need change. Thorough training, which does not stop after the first few weeks, or even years, gives employees the chance to improve skills and knowledge and stay up to date with the latest techniques and processes.
Staff that receives these high levels of training are likely to be more confident. Confident staff, in turn, are more likely to bring new ideas of their own, to try new things, to push themselves, and to enjoy their work.
Accidents in the workplace are a growing problem. Companies like RB Law are representing employees who have been injured in the workplace. These cases can be expensive for your company, hurt your reputation, and ruin your relationships with your staff. Good training reduces the risks of injury and accidents and helps your staff to stay safe and happy.
Staff that is well-trained feel valued, especially if you take the time to update training, listen to their needs, and help with specific issues that they might be having. Most employees want to be better at their jobs, they want to learn, and they want to know that their employers care about their training and development.
Training can increase loyalty, which can mean that your employees stick with you, even if there are tough times. Reducing turnover like this can save you money, and also mean that your team is with you for the long term, getting time to grow with you, and become better at their jobs.
Staff with updated skills and knowledge have a real chance to be good at their jobs. Skilled and happy staff are more efficient and productive, helping you to get more done in less time.
There are so many benefits to good training and, as an employer, the best news is that training doesn’t have to be expensive. Training will certainly save you money when it comes to reducing turnover and recruitment costs and reducing the risks of expensive lawsuits, but even the initial costs can be lower than expected, with clever training plans, frequent refreshers, and an open approach to learning.
The WorkFlow podcast is hosted by Steve Glaveski with a mission to help you unlock your potential to do more great work in far less time, whether you're working as part of a team or flying solo, and to set you up for a richer life.
To help you avoid stepping into these all too common pitfalls, we’ve reflected on our five years as an organization working on corporate innovation programs across the globe, and have prepared 100 DOs and DON’Ts.