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5 Innovation Metrics You Need to Know

5 Innovation Metrics You Need to Know
What's new: K-Startup Grand Challenge 2020 for Australian/New Zealand Startups! More information here.

When it comes to early stage innovation, we can’t rely on metrics such as ROI or NPV to determine success, particularly given that such metrics favour short term returns whereas disruptive innovation can take years to deliver the kind of returns that large companies are seeking. If you’re evaluating disruptive innovation through a short term lens then disruptive concepts will either not get funded or the plug will be pulled prematurely in the event that they receive some initial funding.

What we want to measure early on in the innovation lifecycle is learnings.

In order to validate that the assumptions underpinning an idea or business model are flawed or valid, we must experiment, learn and iterate relentlessly in order to move closer to product market fit.

Leveraging Dave McClure’s Startup Metrics for Pirates, here are five innovation metrics you need to know:

1. Rate of Acquisition - validating the problem

The first indication that people actually care about an idea is whether or not they actually click through to a website via say, an advertisement.

2. Rate of Activation - validating the solution and features

Upon people finding out a little bit more about the solution, do they leave their email address, contact the company or sign up to a mailing list?

3. Rate of Conversion - validating the revenue and pricing model

Do people ultimately pay for a product or service?

4. Rate of Return - validating stickiness and engagement

Do people come back?

5. Viral coefficient - validating viral qualities

Do people refer friends and family?

Case Study

At Collective Campus, we’ve been working with a global life insurer in this space.

The insurer is interested in building an online

Rather than overcommit and invest millions in design, development, marketing, accounting and legal support before finding out whether people will actually engage, we’re helping them generate the

Based on an evaluation of the portal’s business model we were able to define:

  • Target customer segments
  • The problem being addressed
  • The solution to the problem
  • Key features
  • The revenue and pricing model

We then performed the following activities to generate the metrics that matter across the different tiers of the funnel.

Workflow Podcast

The WorkFlow podcast is hosted by Steve Glaveski with a mission to help you unlock your potential to do more great work in far less time, whether you're working as part of a team or flying solo, and to set you up for a richer life.

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FREE EBOOK

100 DOS AND DON'TS FOR CORPORATE INNOVATION

To help you avoid stepping into these all too common pitfalls, we’ve reflected on our five years as an organization working on corporate innovation programs across the globe, and have prepared 100 DOs and DON’Ts.

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STEP INTO THE METAVERSE

Unlock new opportunities and markets by taking your brand into the brave new world.

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Steve Glaveski

Steve Glaveski is the co-founder of Collective Campus, author of Time Rich, Employee to Entrepreneur and host of the Future Squared podcast. He’s a chronic autodidact, and he’s into everything from 80s metal and high-intensity workouts to attempting to surf and do standup comedy.

Ask me a question!