Adopting artificial intelligence (AI) is becoming increasingly important for companies to remain competitive in today's fast-paced business environment. AI offers a range of benefits, from improving efficiency and accuracy to driving innovation and identifying new revenue opportunities. Are you looking to improve your understanding of AI and key considerations for your organization? Look no further than our A to Z guide to AI for large companies.
Customer experience is one of the most crucial aspects of any business, and it can mean the difference between retaining loyal customers or losing them to competitors.
We interviewed Justin Banon from Boson Protocol to gain a better understanding of potential, risks and opportunities presented by the metaverse.
We interviewed Jack O'Holleran from Skale Labs to gain a better understanding of potential, risks and opportunities presented by the metaverse.
For the second year in a row, the largest accelerator program in South Korea is on the lookout for startups across Australia and New Zealand.
Jeffrey Bohn is responsible for driving R&D and innovation at the Swiss Re Institute (SRI), as well as overseeing the Swiss Re Institute focused on research supporting Swiss Re's clients, business units and group strategy.
Brian Cobb was appointed Chief Innovation Officer of Cincinnati/Northern Kentucky International Airport (CVG) in January, 2018.
Rocco Monteleone is the Chief Innovation Office at Haster. Joining the company in 2020, he has been one of the leading experts in digital innovation in Italy.
Bob Cooper is the Chief Innovation Officer at J.W.Pepper - the world’s largest sheet music retailer with over 1 million titles in its catalog.
Roger Espejo is the Chief Innovation Officer responsible for collaborative design, development and delivery of a future-focused vision for Wedge Global.
Dhananjay Singh is currently the Chief Innovation Officer at Beyond Stay, a travel company. Founded in 2019, Beyond Stay is a hospitality start-up based on a passion to break through the clutter, instil trust and ease the travel choices of consumers.
Joining Enfoca in 2019, Steven has over 11 years of experience leading transformation and innovation processes in different industries (CPG, retail, services). Previously responsible of the Customer Experience Strategy at Rimac, he has also served as the founder and head of the Digital Innovation and Advanced Analytics Center for Inretail Pharma (part of Intercorp group).
Mark Campbell, Chief Innovation Officer at EVOTEK, derives insights from the venture and startup communities to enable technical executives to identify, evaluate and leverage emerging technologies.
While Silicon Valley is synonymous with innovation and entrepreneurship, it’s not the only part of the world delivering life-altering, industry-disrupting ideas, products and services. Located in Seoul and built-in 2015, Pangyo Techno Valley is a thriving startup hub that has attracted the attention of investors, accelerators and incubators from all around the world. The local investment made in building up this startup ecosystem has led to Korea being the home of 11 unicorns, which currently ranks it 4th in the world.
The year was 2012 and like many young working professionals, I caught the startup itch. Rather than just talking about ideas, I decided to actually execute on one of them.
The concept of remote working has moved from being a luxury to a necessity for many employees around the world.
The general public does not commonly view councils as being fast-moving or innovative.
As much as local governments should embody the innovative spirit of a Startup, taking this approach is challenging without hiring such a firm or agency to–at the very least–point them in the right direction.
In recent years, prominent corporations have geared towards acting more like Startup organizations, because it’s the environment most conducive to innovation.
Innovations in communities create a self-sustaining cycle that benefits the cities/towns and the businesses within.
San Francisco became the first major city to enforce open data laws and is currently #3 in the country in quality of data.
Creating a culture of creativity is becoming a priority for organisations all across the globe, with 82% of companies believing that there is a strong connection between creativity and business results.
There are over 100 Ritz-Carlton hotels and resorts scattered across the world. The brand is commonly associated with luxury, but did you know that the Ritz-Carlton has one of the strongest customer experience reputations going around?
Design Thinking is an approach that has been applied by organisations all over the world. In fact, 75% of organisations self-report that they are engaged in design thinking.
NTUC Income (Income) engaged Collective Campus in 2018 to scout startups across Australia and New Zealand to solve two business problems.
Law firms have long held a monopoly when it comes to providing legal services but changes in technology and just as importantly, client expectations, are transforming both the consumption and practice of law.
Here are six key learnings from the downfall of Theranos for corporate innovation teams.
Have you ever attended a design thinking workshop? If the answer is yes, then there is a high chance you left the session feeling like this...
The way that legal services are delivered is fast changing due to advances in technology and business model innovation.
A recent survey of 154 companies found that more than one in four company lawyers cannot name a law firm they regard as innovative.
It is no secret. Organisations are investing heavily in both finding and partnering with startups to drive innovation.
Malaysia is currently ranked 37th in the Global Innovation Index and is quickly climbing up the rankings.
Most people don’t like pain and they definitely don’t like to experience the same pain more than once.
The financial services industry is investing heavily in driving innovation, not only in Australia, but across SouthEast Asia too.
Shanghai is fast becoming a leading global innovation hub, joining the likes of San Francisco and Singapore.
New technology continues to drive innovation within the sports industry.
Fear of failure is often referred to as the number one enemy of creativity.
Without the right people driving innovation, there is a high likelihood that your innovation efforts will come to a standstill.
Australia is currently ranked number 23 on the Global Innovation Index 2017.
A recent research report prepared by Commonwealth Bank, appropriately titled “Jobs and Skills of the Future Report”, outlines the new types of jobs that will be created in Australia.
Singapore is currently ranked as the sixth most innovative country in the world and it is home to some of the biggest corporate innovation programs.
Here are five stories of companies that know how to surprise and delight their customers.
The average company lifespan continues to drop. In the mid 20th century the average company lifespan was more than 60 years and this stands at just 15 years today. This is expected to fall further to 10 years by the year 2025.
The startup activity in Southeast Asia is currently booming with deals on track to hit record numbers in 2017. Over 500 deals are expected by the end of this year, following an impressive 2016 that resulted in 347 deals.
Design thinking is starting to gain traction in many large organisations. It is being recognised as a powerful way to drive innovation and subsequently companies are upskilling their employees on the methodology.
Leaders are realising the importance of culture in enabling innovation but at the same time innovation blockers are still prevalent within organisations. Here are five key factors blocking corporates from innovating.
Struggling to get sell your innovation idea to management? Developing a pitch is an effective way to communicate your idea and all the details underpinning it.
Singapore is fast growing into an innovation powerhouse. There are ten organisations that are running innovation programs in Singapore that you need to know about.
Design Thinking is a buzz phrase that has been thrown around companies for many years now. But how is Design Thinking any different from the way companies have always approached problem solving?
The highest quality solutions come from valuable insights into human behaviour. However, learning to recognise those insights is harder than you think. Here are three techniques, that when applied correctly, can uncover customer insights that you would never have thought existed.
Check out this infographic that provides an overview of this popular approach to problem solving.
Get your team together (ideally between four to eight people) and start brainstorming by applying the following five tips to increase the likelihood of a successful outcome.
Why are innovation programs being abandoned and how can companies that are actually investing in innovation increase the return on innovation investment? Here are eight essential elements that will help stop your innovation programs from failing.
Over the last six months I have identified three personal growth hacks that everyone should be aware of. The great thing is you can action these straight away!
Given the lack of time and resources across organisations, customer experience often drops down the priority list. The following five step guide has been put together for time conscious corporates that are looking to put a stronger focus on customer experience.
14 tools to support your team's corporate innovation efforts.
Often conducted annually, employee performance reviews generally have a negative stigma attached to them (specifically at large organisations). Unfortunately, there isn’t a one size fits all solution but there are several underlying principles that every organisation should follow.
It is no coincidence that the most innovative brands in the world are also leading the way in customer experience.